Effective Date: 11/25/2024
At Aqua Gear Supply, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aquagearsupply.com (the "Site") and your rights under the California Consumer Privacy Act (CCPA). By accessing or using our Site, you consent to the practices outlined in this Privacy Policy.
Information We Collect
We collect personal information when you visit our Site, make a purchase, or interact with us in other ways. The types of personal information we collect may include:
- Personal Information: Name, email address, shipping and billing address, phone number, payment information, and purchase history.
- Non-Personal Information: We may automatically collect certain non-personal information, such as IP address, browser type, device type, and browsing activity (using cookies and similar technologies).
Categories of Personal Information Collected:
As required by the CCPA, we provide the following categories of personal information that we may collect:
- Identifiers (e.g., name, email address, phone number).
- Commercial Information (e.g., purchase history, payment information).
- Internet or Other Electronic Network Activity (e.g., browsing history, device information, cookies).
- Geolocation Data (e.g., IP address, location data).
How We Use Your Information
We use the information we collect for the following purposes:
- To Process Orders: To complete transactions, process payments, and fulfill orders.
- Customer Support: To respond to inquiries and provide customer service.
- Marketing: With your consent, we may send you promotional emails or offers. You may opt-out at any time.
- Analytics: To understand customer preferences, improve our website, and optimize marketing efforts.
- Legal Compliance: To comply with legal obligations, prevent fraud, and resolve disputes.
Your Rights Under the CCPA
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), which include the following:
1. Right to Know
You have the right to request the following information about the personal data we have collected in the past 12 months:
- The categories of personal information we have collected.
- The specific pieces of personal information we have collected.
- The categories of sources from which the personal information is collected.
- The business purposes for collecting or selling the personal information.
- The categories of third parties with whom we have shared personal information.
2. Right to Delete
You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions (e.g., if we need to retain the information for legal or business purposes).
3. Right to Opt-Out of the Sale of Personal Information
We do not sell your personal information to third parties. However, if we do begin selling personal information in the future, we will provide a “Do Not Sell My Personal Information” link on our website, and you may opt-out at any time.
4. Non-Discrimination
We will not discriminate against you for exercising any of your rights under the CCPA, including by denying you goods or services or charging you different prices.
How to Exercise Your CCPA Rights
To exercise your rights to know, delete, or opt-out of the sale of your personal information, please contact us at:
help@aquagearsupply.com
1-833-287-2782
We will respond to your request within 45 days as required by the CCPA. If we need more time, we will inform you of the reason and extension period.
Sharing Your Information
We may share your personal information with the following categories of third parties:
- Service Providers: Payment processors, shipping carriers, customer support platforms, and marketing partners.
- Analytics Providers: To understand how customers interact with our website and improve our services.
We do not sell or rent your personal information to third parties.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our Site. Cookies are small data files placed on your device that help us remember your preferences and understand how visitors use our Site.
You have the option to manage your cookie preferences by adjusting your browser settings. However, disabling cookies may impact your ability to use certain features of the Site.
Data Security
We use reasonable security measures to protect your personal information, including encryption and secure payment processing. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Children's Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on our Site with a new effective date. Please review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or to exercise your rights under the CCPA, please contact us at:
Growth Marketing LLC DBA Aqua Gear Supply
help@aquagearsupply.com
1-833-287-2782
33 Adams Rd, Sturbridge, MA 01566